•
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We may collect, use and share nonpublic personal
information (PI) as described in this notice. Your
PI tells us who you are and is often gathered in an
insurance matter.
•
•
We may use your PI to make judgments about your
health, habits and hobbies.
•
•
We may collect PI about you from other persons or
groups such as doctors, hospitals or other carriers.
•
•
We may share PI with persons or groups outside of
our company without your OK in some cases.
•
•
We will contact you if we take part in an action
that would require us to give you a chance to
opt out.
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•
We will tell you how you can let us know that
you do not want us to use or share your PI for
a given action.
•
•
You have the right to access and correct
your PI.
•
•
We take safety measures to protect the PI we
have about you.
Ever heard of pharyngitis?
Pharyngitis is actually just the medical term for a sore
throat. You might hear your doctor use it when you
have a cold or strep throat.
Pharyngitis is usually easy to treat. Many cases are
caused by a virus, not bacteria. In order to treat it, your
doctor needs to know what type you have. You should
call the doctor if you think you or a family member
may have it. The doctor will want to run a simple strep
test to see if it comes from bacteria. If it does, they
may prescribe antibiotics.
Sometimes pharyngitis can become dangerous. Call
911 or a doctor immediately if you also have:
•
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Trouble breathing or swallowing.
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A stiff neck.
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A fever over 104 degrees.
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A very dry mouth or no tears with crying.
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Purple or dark red spots on your skin.
Sources: American Academy of Otolaryngology – Head and Neck Surgery
website: entnet.org; American Medical Association website: ama-assn.org
Looking for a
provider or hospital?
Anyone can search for doctors, hospitals and other
health care providers in English and Spanish. Go to
CommunityConnectHealthPlan.com. Click
View the
listing
in the
Find a doctor who is right for you
box
the home page.
If you don’t have Internet access, call us at the
number on your member ID card. A staff member will
search the web for you using the criteria you provide.
He or she will then read, mail or fax a hard copy of the
results to you.
Your personal information
Need extra help?
The Care Management program can help. Care
managers, who are registered nurses or other
health care professionals, are here to help
when you have a serious health condition or
unexpected medical event. This program comes
at no cost to you.
You, your family and your doctors work with a
care manager who will give you telephone support
at a time that works best for you. This program is
private and voluntary and gives you extra support
when you need it most. To be part of it, you can
self-refer or your caregiver can refer you. The care
manager will work with you to help you manage
your condition, answer questions about your
benefts, and help you fgure out what support
and care you need. To learn more or be part of
the program, call us toll-free at 1-877-471-6656.
Members with hearing or speech loss: call the
TTY line at 1-800-947-3529.
6 · My Health